general terms and conditions

Online store www.moonlightbrand.sk

I. Introductory provisions and Definition of terms
1.1. These General Terms and Conditions (hereinafter also "GTC") govern legal relations
between society
Trade name: moonlight global s. r. about.
Registered office: Nemocničná 615/45, Galanta 924 01, Slovak Republic
Registered in the register of the Trnava District Court, Division Sro, Insert number 50041/T
ID: 54090067
VAT number: 2121567965
VAT number: SK 2121567965
Bank account: SK0211000000002946115799
is a VAT payer
(hereinafter also "Seller") and every person who is the supplied goods or services
offered available on the Seller's website, and which appears in the position
in accordance with other provisions of these general terms and conditions and
relevant laws defining the consumer, within the framework of the current legislation of the Slovak Republic
especially laws: Law no. 102/2014 Coll. on consumer protection when selling goods or
provision of services on the basis of a contract concluded at a distance or a contract concluded outside
of the Seller's premises as amended, Act no. 250/2007 Coll. about protection
and as amended, Consumer Act No. 22/2004 Coll. about electronic commerce
as amended, Act no. 40/1964 Coll. Civil Code as amended, Act no. 250/2007
z.z. on consumer protection as amended.

1.1.1. The e-mail contact and telephone contact for the Seller is:
Email: viktor@moonlightokuliare.sk
Tel. no.: +421904328672
1.1.2. Address for sending documents, complaints, withdrawal from contracts a.i. is a:
moonlight global s. r. o., Jas 936/5, 924 01 Galanta, Slovak Republic
1.2. These General Terms and Conditions regulate the legal relations between
who are consumers and agreements.
1.3. The term Internet shop is the same as the term Electronic shop and the term Web
headquarters.

1.4. The buyer is any person (natural person or legal entity) who sent the order
especially by using the Seller's website, or other remote communication methods
means.
1. The consumer of the contract is a, who is a natural person who, when concluding the purchase contract
Website of the Seller, does not act within the scope of its business
activities.
1.6. For contractual relationships (as well as other legal relationships that may arise from the contractual relationship
result) with administrators acting in the capacity of legal entities, or with physical
persons – entrepreneurs who act within the scope of their business activity
/Buyers who do not act as consumers/ are subject to the provisions of Act No.
513/1991 Coll. Commercial Code as amended.
1.7. The contract concluded at a distance is used for the purposes of general business conditions
means the contract between the contracting party and the consumer agreed and concluded exclusively
through one or more remote means without contemporaneous
the physical presence of the Seller and the consumer, especially the use of the website, if applicable
other means of remote communication.
1.8. The term Purchase contract includes a purchase contract for products and a contract for the provision of services, in the sense
meaning of the text stated in these Terms and Conditions.
1.9. Products (hereinafter also "Things" or "Products") are goods or services that are intended for
sale and at the same time are published on the Seller's website.
1.10. The seller is also the operator of the electronic system through which
operates a website on the domain name www.moonlightbrand.sk
1.11. To the competent authority supervising legality in the field of consumer protection
is a:
Inspectorate of the Slovak Trade Inspectorate
with headquarters in Trnava for the Trnava Region
Trhová 243/2 917 01 Trnava
Slovak republic
Contact:
tel. No.: 033/551 26 56
by e-mail: tt@soi.sk
web link for submission of proposals: https://www.soi.sk/sk/Podavanie-podnetov-staznosti-
proposals-and-requests/Podajte-podnet.soi

1.12. Complaints or suggestions can also be addressed by the Buyer directly to the Seller at
the address given in point 1.1.2. of these GTC. At the same time, the Seller advises the Buyer to
Complaints and suggestions (in order to speed up equipment) were addressed to the Seller via email
Seller's address: viktor@moonlightokuliare.sk
Any complaint or initiative will be assessed and dealt with by the Seller within 10 working days
days from its receipt. While the Seller informs the Buyer about its equipment in the same form,
which complaint or initiative the Buyer delivered to the Seller.
1.13. Pursuant to §3, par. 1, letter n), Act no. 102/2014 Coll. The seller informs the consumer,
that there are no special relevant codes of conduct to which the Seller has committed
to comply with them, while the code of conduct means an agreement or a set of rules which
define the behavior of the Seller who has committed to comply with this code of conduct in
in relation to one or more special business practices or business sectors,
if these are not established by law or other legal regulation or measure of the authority
public administration, which the Seller has undertaken to comply with, and about the way in which the consumer can
familiarize yourself with them, or obtain their wording.
II. Ordering a product - concluding a purchase contract
2.1. The proposal for concluding a purchase contract by the Buyer is to send the order
products made by the Buyer mainly using the Seller's website, as the case may be
other means of remote communication.
2.2. The conclusion of the purchase contract between the Buyer and the Seller occurs instantly
delivery of confirmation of receipt of the order to the Buyer, which the Buyer created in accordance with point
2.1. of these GTC to the Seller (electronically to the Buyer's chosen email address
Buyer in the process of creating an order).
2.3. The purchase contract is concluded for a fixed period of time and expires in particular upon the fulfillment of all obligations
Seller and Buyer.
2.3.1. The purchase contract can also be terminated in other legal systems of the Slovak Republic
in defined cases, in particular by agreement of the contracting parties, by withdrawal from the contract by a party
consumer and in similar cases.
2.4. The Seller informs the Buyer that in case of ordering products by the Buyer, it is
ordering associated with the obligation of payment for the Buyer, in the form of payment chosen by him
Buyer.
III. Purchase price and payment terms

3.1. The price of goods and services ordered through the Seller's website (hereinafter referred to as
"purchase price") is listed separately for each product and is valid at the moment the order is created
To the buyer.
3.2. The basic currency is the euro.
3.3. The purchase price of the goods or services listed on the Seller's website is the total price
goods or services, including all taxes, while it is clearly stated on the Website
The seller.
3.3.1. The purchase price of goods or services does not include transport costs or other costs related to
by delivering products

IV. Methods of payment
4.1. You can pay for goods and services on the Seller's Website in the following ways:
4.1.1. payment by cash on delivery - price 0 EUR
4.1.2. online payment through the payment gateway STRIPE - price 0 Eur
V. Delivery of Products
5.1. In case the Buyer chose cash on delivery as the form of payment for the order.
The Seller is obliged to fulfill the order and deliver the products to the Buyer no later than
30 days from the date of conclusion of the purchase contract in accordance with point 2.2. and so on of these GTC.
5.1.1. In case the Buyer has chosen a different form of payment for the order than
payment by cash on delivery, the Seller is obliged to fulfill the order and deliver the products to the Buyer in
no later than 30 days from the date of conclusion of the purchase contract in accordance with point 2.2. and so on these
GTC and payment of the total price of the order to the Seller. If both were fulfilled
conditions listed in point 5.1.1. of these GTC (i.e. if a purchase contract was concluded
and to pay the total price of the order to the Seller), the Seller is obliged to deliver
To the buyer of the products no later than 30 days from the date of fulfillment of both of these conditions.
The usual deadline for the Seller to ship products is 2 days from the date of conclusion of the purchase contract
or 2 days from the date of payment of the total price of the order to the Seller.
5.2. The place of delivery of the ordered product is the address specified by the Buyer in the order.
5.3. The Seller will deliver the product to the Buyer with his own funds
(or by the Buyer to a person authorized to take over the product), or through third parties
persons (transport and delivery companies).
5.4. The delivery of the product is made by its acceptance by the Buyer (or the Buyer
authorized person to take over the product).

5.5. The Seller can send the goods that are immediately available to the Buyer and the remaining part
orders will be delivered additionally in a period that is in accordance with the delivery period according to these GTC,
however, only on the condition that the Buyer will not incur any losses as a result of the Seller's actions
additional costs, and only if the Buyer agrees.
5.6. The Seller is obliged to deliver the products to the Buyer in the ordered quantity and quality together
with the tax documents that apply to the order and other documents, if they exist and are
typical for the given products or services.
VI. Download the product

6.1. The risk of damage to the product and responsibility for damage to the product passes to
Buyer only upon proper acceptance, and it does not matter whether the Buyer takes over the product
personally or through an authorized / authorized third party. Seller to Buyer
recommends that you check the received order when receiving the order.
6.2. Ownership of the products is transferred to the Buyer upon acceptance of the products by the Buyer
at the place of delivery specified by the Buyer.
6.3. The Seller has the right to proper and timely payment of the order price from the Buyer for
delivered goods.
VII. Shipping - methods of transporting products and the price for their transportation

7.1. Shipping methods and price for shipping ordered products:
7.1.1. Forms of Transport:
7.1.1.1. Courier service
7.1.2. Prices for Transport:
7.1.2.1. The Seller informs the Buyer about the prices for individual forms of transport on the website
the Seller's headquarters during the purchase process, before concluding the Purchase Agreement in
part of the choice of transport, as the price for transport cannot be determined before specifying the delivery address
Products.
VIII. Withdrawal of the Buyer from the purchase contract without giving a reason
8.1. If the Seller timely and properly provided the consumer with information about the right to withdraw from the contract
according to § 3 par. 1 letter h) Act no. 102/2014 Coll., the consumer is entitled even without an indication

reason to withdraw from a contract concluded at a distance or from a contract concluded outside
of the Seller's premises within 14 days from the date of:
a) acceptance of goods according to point 8.1.1. of these GTC in the case of contracts whose subject is sales
goods,
b) conclusion of a service provision contract or
c) concluding a contract for the provision of electronic content not delivered on a physical medium.
8.1.1. The goods are considered to be taken over by the consumer at the moment when the consumer or designated by him
a third party, with the exception of the carrier, takes over all parts of the ordered goods, or if
a) goods ordered by the consumer in one order are delivered separately, at the moment of receipt
goods that were delivered last,
b) delivers goods consisting of several parts or pieces, at the moment of taking over the last one
part or last piece,
c) supplies the goods repeatedly during the defined period, at the moment of acceptance of the first delivered
goods.

8.1.2. If the Seller has provided the consumer with information pursuant to § 3 par. 1 letter h), Act. no.
102/2014 Coll. in the valid wording only subsequently, but no later than within 12 months from the start of flow
deadlines for withdrawing from the contract according to point 8.1. and so on of these GTC, withdrawal period from
the contract will expire after 14 days from the day when the Seller additionally fulfilled the information obligation.
8.1.3. If the Seller did not provide the consumer with information according to § 3 par. 1 letter h) Act. no.
102/2014 Coll. in the valid wording or in the additional period in accordance with point 8.1.2. of these GTC, term
for withdrawal from the contract will expire after 12 months and 14 days from the date of the start of the period for
withdrawal from the contract according to point 8.1. and so on of these GTC
8.1.4. The consumer may withdraw from the contract, the subject of which is the delivery of goods, even before the commencement
expiration of the withdrawal period.
8.2. The consumer is obliged to send the goods back no later than 14 days from the date of withdrawal from the contract
or hand it over to the Seller or a person authorized by the Seller to take over the goods. That
does not apply if the Seller proposes to pick up the goods personally or through him
authorized person. The period according to the first sentence is considered to have been preserved if the goods were handed over to
transportation on the last day of the deadline at the latest. (§10 paragraph 1 of Act No. 102/2014 Coll.).
8.3. The consumer is obliged, if he wants to use this right, to notify the withdrawal from the purchase contract
at the latest on the last day of the deadline set for the Seller. The deadline for withdrawal from the contract
considered preserved if the notice of withdrawal from the contract was sent to the Seller
at the latest on the last day of the deadline to the Seller's address, which is:
moonlight global s. r. o., Jas 936/5, 924 01 Galanta, Slovak Republic

The consumer can also exercise this right in any of the Seller's establishments.
8.4. The consumer can exercise the right to withdraw from the contract with the seller in written form
or in the form of a record on another durable carrier; if the contract was concluded orally, for enforcement
any clearly formulated consumer right to withdraw from the contract is sufficient
the consumer's statement expressing his will to withdraw from the contract (hereinafter referred to as the "notice of
withdrawal from the contract").
8.4.1. If the consumer withdraws from the contract, every additional contract is also canceled from the beginning
related to the contract from which the consumer withdrew. It is not possible to demand from the consumer
no costs or other payments in connection with the cancellation of the additional agreement except for reimbursement
costs and payments referred to in § 9 par. 3 and § 10 par. 3 of Act No. 102/2014 Coll. as amended
and prices for the service, if the subject of the contract is the provision of the service and if it has been fully provided
services.
8.5. By withdrawing from the contract, the contracting parties are obliged to return the services provided to each other.
The consumer is only responsible for the reduction in the value of the goods that occurred as a result of such
treatment of the goods, which is beyond the treatment necessary to determine the properties and
product functionality. The consumer is not responsible for the decrease in the value of the goods if you are the Seller
did not fulfill the information obligation about the consumer's right to withdraw from the contract according to § 3 par. 1 letter
h). Act no. 102/2014 Coll.

8.6. The consumer can use the withdrawal form to withdraw from the contract without giving a reason
from the purchase contract. The mentioned form is freely accessible on the Seller's website.
8.7. If the consumer withdraws from the contract in accordance with Act No. 102/2014 Coll., he bears the costs of
return of goods to the Seller according to § 10 par. 3 of Act No. 102/2014 Coll., and if he withdraws from
contract concluded at a distance, as well as the costs of returning the goods, which, due to their nature, are not
can be returned by post, This does not apply if the Seller has agreed to bear them himself,
or if you have not fulfilled the obligation according to § 3 par. 1 letter i). Act No. 102/2014 Coll.
8.8. The seller is obliged without unnecessary delay, no later than 14 days from the date of delivery
notice of withdrawal from the contract to return to the consumer all payments received from him on
on the basis of or in connection with the contract, including costs of transport, delivery and postage and
other costs and fees; this does not affect the provisions of § 8 par. 5. Act no. 102/2014 Z.
from. Act on consumer protection in the sale of goods or provision of services based on a contract
concluded at a distance or a contract concluded outside the Seller's premises and o
amendments to some laws
8.9. Pursuant to § 9 par. 3 of Act no. 102/2014 Coll. as amended., The seller is not obliged
reimburse the consumer for additional costs if the consumer has explicitly chosen a different delivery method,
such as the cheapest common delivery method offered by the Seller. Additional costs
understands the difference between the cost of delivery chosen by the consumer and the cost of
the cheapest common delivery method offered by the Seller.

8.10. Shipments sent as cash on delivery in the event of withdrawal from the purchase contract will not be
Seller taken over. We recommend that buyers send shipments by registered mail or similar
form without specifying the cash on delivery amount.
8.11. When withdrawing from the contract, the consumer bears only the costs of returning the goods to the Seller
or to a person authorized by the Seller to take over the goods. This does not apply if the Seller has agreed that
he will bear them himself, or if he has not fulfilled the obligation according to § 3 par. 1 letter i). Protection Act
consumer when selling goods or providing services based on a contract concluded at a distance
or a contract concluded outside the Seller's premises and on amendments and additions
some laws
8.12. In addition to the obligations listed in paragraphs 1, 3 to 5 and § 9 par. 3 of Act no. 102/2014 Coll.
the exercise of the consumer's right to withdraw from the contract must not result in the creation of others
costs or other obligations for the consumer.
8.13. The right to withdraw from the contract does not apply to goods and services defined in §7
para. 6 letters a) to l) of Act no. 102/2014. z.z.
Specifically:
a) provision of a service, if its provision began with the express consent of the consumer a
the consumer declared that he was properly informed that by expressing this consent he loses the right to
withdrawal from the contract after the service has been fully provided, and if the service has been fully provided,
b) the sale of goods or the provision of services, the price of which depends on the movement of prices on the financial market,
which the Seller cannot influence and which may occur during the period of
withdrawal from the contract,
c) sale of goods made according to the special requirements of the consumer, goods made on
measure or goods intended specifically for one consumer,
d) sale of goods that are subject to a rapid reduction in quality or deterioration,
e) sale of goods enclosed in protective packaging, which are not suitable for return due to protection
for health or hygiene reasons and whose protective packaging was broken after delivery,
f) sale of goods which, due to their nature, may be inseparably mixed with
other goods,
g) sale of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, while
they can be delivered no earlier than after 30 days and their price depends on the movement of prices on the market,
which the Seller cannot influence,
h) performing urgent repairs or maintenance that the consumer has explicitly requested
Seller; this does not apply to contracts for services and contracts the subject of which is the sale of another

goods as spare parts necessary for repair or maintenance, if they were closed
during the Seller's visit to the consumer and the consumer buys these services or goods in advance
did not order
i) sale of sound recordings, video recordings, audio-visual recordings or
computer software sold in protective packaging, if the consumer has unpacked this packaging,
j) sale of periodicals, with the exception of sales based on a subscription agreement and sale of books
not supplied in protective packaging,
k) provision of accommodation services for purposes other than housing, transport of goods, rent
cars, provision of catering services or provision of services related to
leisure activities and according to which the Seller undertakes to provide these services
at the agreed time or within the agreed deadline,
l) provision of electronic content other than on a material carrier, if its provision
started with the express consent of the consumer and the consumer declared that he was properly informed that
by expressing this consent, he loses the right to withdraw from the contract.
8.14. In the event of withdrawal from the contract, the Seller is obliged to return the financial amount to the consumer
funds in the same form as received from the consumer. Change the return form
funds to the consumer, is possible only on the basis of the consumer's consent.
8.15. The Seller is not obliged to withdraw from the contract, the subject of which is the sale of goods
return payments to the consumer according to § 9 paragraph 1 of Act no. 102/2014. z.z. before how he is
goods delivered or until the consumer proves that the goods have been sent back to the Seller, unless
The seller suggests that he collects the goods personally or through a person authorized by him.

8.16. If the consumer withdraws from the contract for services and before the start of the provision of services granted
express consent according to § 4 par. 6 of Act no. 102/2014. z.z. as amended, the consumer is
obliged to pay the Seller only the price for the actual performance provided until the day of delivery
notices of withdrawal from the contract. The price for the actually provided performance is calculated proportionally to
based on the total price agreed in the contract. If the total price is agreed in the contract
overvalued, the price for the actually provided performance is calculated based on the market price
of the provided performance.
8.17. The consumer is not obliged to pay for
8.17.1. Services provided during the period for withdrawal from the contract, regardless of the scope
of the provided performance, if:
8.17.1.1. The seller did not provide the consumer with information according to § 3 par. 1 letter h) or letter
j), Act no. 102/2014 Coll. as amended

8.17.1.2. The Consumer did not give the Seller explicit consent to start providing the service
according to § 4 par. 6, Act no. 102/2014 Coll. as amended
8.17.2. Fully or partially provided electronic content that is not delivered in physical form
carriers if:
8.17.2.1. The consumer did not grant the Seller explicit consent to start providing
of electronic content according to § 4 par. 8, Act no. 102/2014 Coll. as amended
8.17.2.2. The consumer did not declare that he was properly informed that by expressing consent according to
of the first point loses the right to withdraw from the contract, or
8.17.2.3. The seller did not provide the consumer with confirmation in accordance with § 6 par. 1 or par. 2
letter b). Act no. 102/2014 Coll. as amended

8.18. If on the basis of a contract concluded outside the Seller's premises, the goods were
delivered to the consumer's home at the time of the conclusion of the contract and due to its nature is not possible
send the goods back to the Seller by post, the Seller is obliged to arrange collection
goods at their own expense within the period according to §9 par. 1 of Act No. 102/2014. Z.z., as amended
8.19. The Seller instructs the Buyer that if the service contract is to be started
provision of the service before the expiration of the period for withdrawal from the contract or if the Buyer o
the provision of the service before the expiration of the period for withdrawing from the contract will require:
8.19.1. The buyer, by granting consent to start providing the service before the deadline for
withdrawal from the contract loses the right to withdraw from the contract after full provision of the service.
8.19.2. The Seller must have the express consent of the Buyer to start the provision
services before the expiry of the period for withdrawing from the contract and declaring that the consumer was
properly instructed according to point 8.19.1 of these GTC.

IX. Alternative dispute resolution
9.1. In the event that the consumer is not satisfied with the way in which the Seller equipped it
complaint or believes that the Seller has violated his rights, the Buyer has the right to appeal
to the Seller with a request for correction. If the Seller at the consumer's request according to
of the previous sentence will respond negatively or will not respond to such a request within 30 days
from the day it is sent to the consumer, the consumer has the right to submit a proposal to start an alternative
resolution of the dispute according to the provisions of § 12 of Act no. 391/2015 Coll. about an alternative solution
of consumer disputes and on amendments to certain laws as amended. To those concerned
the entity for alternative resolution of consumer disputes with the Seller is Slovenská
trade inspection (contact can be found at https://www.soi.sk/sk/alternativne-riesenie-
sprožitelskych-sporov.soi), or another relevant authorized legal entity entered in the list

entities of alternative dispute resolution led by the Slovak Ministry of Economy
republics (the list is available on the website http://www.mhsr.sk/ or directly on the website
https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-
1/list of subjects-of-alternative-resolution-of-consumer-disputes-1.
The buyer has the right to choose which of the listed alternative dispute resolution entities
reverse. The buyer can submit a proposal for an alternative solution to his consumer dispute
use the online dispute resolution platform available on the web
http://ec.europa.eu/consumers/odr/, or directly on the website
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
Alternative dispute resolution can be used only by the Buyer who, when concluding and fulfilling the contract
acts as a consumer. Alternative dispute resolution applies only to disputes between
consumers and the Seller, resulting from the consumer contract or related to
consumer contract. Alternative dispute resolution applies only to contracts concluded on
far away. The subject of alternative dispute resolution can reject the proposal if the quantifiable value
dispute does not exceed the amount of 20 euros. The ARS entity may demand payment of a fee from the consumer
for starting an alternative dispute resolution up to a maximum of EUR 5 including VAT.
All other information regarding alternative dispute resolution between the Seller
and Buyers - consumers resulting from the Purchase Agreement as a consumer agreement or
related to the Purchase Agreement as a consumer agreement are listed on the website
of the Ministry of Economy of the Slovak Republic www.mhsr.sk and in Act no. 391/2015 Coll. about an alternative solution
of consumer disputes and on amendments to certain laws as amended.
X. Final Provisions
10.1. The seller reserves the right to change the General Terms and Conditions.
The obligation of written notification of changes to the General Terms and Conditions is fulfilled by him
by placing it on the Seller's website. In the event of a change in General Business
conditions, the relationship between the Buyer and the Seller is governed by the General Business Terms
conditions valid and effective at the conclusion of the Purchase and Sale Agreement, until the moment of it
extinction.
10.2. For contractual relationships (as well as other legal relationships that may arise from the contractual relationship
result) with natural persons who do not act in accordance with these GTC when concluding a purchase contract
within the scope of their business activity /consumers/, apply in addition to general ones
provisions of Act No. 40/1964 Coll. The Civil Code as amended, including special ones
regulations, especially Act No. 102/2014 Coll. on consumer protection when selling goods or
provision of services on the basis of a contract concluded at a distance or a contract concluded outside
of the Seller's premises and Act no. 250/2007 Coll. on consumer protection.
10.3. These General Terms and Conditions form an integral part of the Complaints Procedure
and the Policy and instructions on the protection of personal data of this Website. Documents - Complaint

the rules and principles and instructions on the protection of personal data of this website are published
on the domain of the Seller's website.
10.4. These General Terms and Conditions become valid and effective upon their publication on
Website of the Seller 14.09.2022
This e-shop is certified http://www.pravoeshopov.sk